Control Panel
Documentation
Log Out
Log In
Customer Experience
Standard Operating Procedures
CDs
Debit/ATM Cards
Disputes
Provisional Credit/Debit
PIN
Debit/ATM Limit
Pay Ring
PIN
Money Market
Zelle
Wires
Closed Account Requests
Voluntary
Involuntary
External Transfers
Bill Pay
Complaints
Fee Waiver
Account Maintenance
Demographic Change
Beneficiary
Joint Owner
Dormant or Inactive Status
IRAs
Quality Assurance
Disclosures
MaxMyInterest
Retention
CDs
Customer Tools
Mobile App
Mobile Check Deposit
Online Banking Portal
Fraud
Identity Theft
Restrictions/Holds
Unusual Activity
Interest
PPP
Mortgage
Online Banking
General Mortgage Qs
Escrow
Payoffs
ACH
Document Requests
Tax Forms
Statements
Special Request
Call Transfer Guide
SOPs - SVP Approved
New Applicant
Contact Authentication
Business Rules
Existing Loan
Move Money Options
Product
Digital Bank Operations
Standard Operating Procedures
Close Account
CD Closeout
Interest-Bearing DDA/SAV
Bitcoin Checking

Tag: Dormant

How to locate Dormant Letters sent to Client

March 6, 2023
March 29, 2023
Account Maintenance, Customer Experience, Document Requests, Dormant or Inactive Status, Special Request, Standard Operating Procedures
dormancy, Dormant, Dormant Account, Dormant Letter

What is needed to remove a Dormancy from a Client’s Account?

December 19, 2022
December 20, 2022
Account Maintenance, Customer Experience, Dormant or Inactive Status, Standard Operating Procedures
dormancy, Dormant, Inactive Account, Inactivity, Letters, Notarized, wet signature

What to do if a client is disputing a Dormant Account?

December 19, 2022
December 20, 2022
Account Maintenance, Customer Experience, Dormant or Inactive Status, Standard Operating Procedures
dispute, disputes, dormancy, Dormant, Dormant Account, Inactivity

Are Clients notified when an account goes Dormant due to inactivity?

December 19, 2022
December 20, 2022
Account Maintenance, Customer Experience, Dormant or Inactive Status, Standard Operating Procedures
dormancy, Dormant, Dormant Account, Inactive Account, Inactivity, Letters, Notification

Can a dormant account be closed with a zero (0) balance?

November 17, 2022
January 26, 2023
Account Maintenance, Customer Experience, Dormant or Inactive Status, Standard Operating Procedures
Close account, close dormant account, close dormant acct, Dormant, Dormant Account

Can a demographic change be submitted and completed if the account/profile is restricted?

September 14, 2022
December 14, 2023
Account Maintenance, Customer Experience, Demographic Change, Fraud, Restrictions/Holds, Standard Operating Procedures
Demographic Change, Dormant, Restricted, Restricted accounts needing account maintenance

What does Dormant/Inactive mean?

September 13, 2022
April 18, 2023
Account Maintenance, Customer Experience, Dormant or Inactive Status, Standard Operating Procedures
Dormant, Inactive, Inactivity
Loading...