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Are Clients notified when an account goes Dormant due to inactivity?

December 19, 2022
December 20, 2022
Customer Experience, Standard Operating Procedures, Account Maintenance, Dormant or Inactive Status
Dormant, Dormant Account, Notification, Inactivity, dormancy, Inactive Account, Letters
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Checking and Savings Dormant letters are mailed when the account becomes dormant to the client’s address on file   

  • Letters are mailed through regular USPS (7-10 business days).