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Category: External Transfers

How can a client verify the micro-deposits for a newly added external account? Website or Quontic Mobile App

December 13, 2023
December 13, 2023
ACH, Customer Experience, External Transfers, Standard Operating Procedures
confirm micro deposits, Confirm Trial Deposits, First and Second Micro – Deposits, micro deposits, Verify Micro deposits, Website or App

How Can a Client view their ACH External transfer limits? Website & App

December 13, 2023
December 13, 2023
ACH, Customer Experience, External Transfers, Mobile App, Online Banking Portal, Standard Operating Procedures
ACH External transfer limits?, Limits, Locate Transfer Limit, mobile app, Move Money, move money limits, online banking, steps, Transfer, transfer limits, Transfers, View Limits

What are the options for new banking client to move money?

July 5, 2023
December 6, 2023
Business Rules, Customer Experience, Customer Tools, External Transfers, Online Banking Portal, Standard Operating Procedures, Web Admin
External Transfer, first thirty days, Move Money, move money methods, move money options, new banking client, Transfer

What is the Wire Transfer fee?

May 2, 2023
December 12, 2023
Customer Experience, External Transfers, Wires
Closeout Wire Fee, Domestic outgoing wire, Domestic Wire, Incoming WIre, International outgoing wire, international wire, Outgoing wire, What is a wire transfer?, What is a wire?, wire, Wire Fee, wire transfer

Is there a limit to the number of external accounts a Quontic banking client can add to their eligible Quontic Account for ACH External Transfers?

November 29, 2022
December 12, 2023
Customer Experience, External Transfers, Standard Operating Procedures
ACH External Transfer, Is there a limit to the number of external accounts a Quontic banking client can add to their eligible Quontic Account for ACH External Transfers?, Limits of Accounts, number of External accounts

How does a client intiate adding an external account manually to their Quontic account? Website or Quontic Mobile App

October 18, 2022
December 13, 2023
Customer Experience, External Transfers, Standard Operating Procedures
ACH Transfer, Add External Account, adding an external account manually to their Quontic account?, external account, External Feature, External Transfer, microdeposit, mobile app, New External Transfer account, online banking

How long does it take a micro-deposit to show in the external bank account?

October 18, 2022
December 11, 2023
Customer Experience, External Transfers, Standard Operating Procedures
3 business days, adding the external bank, external account, external bank account, External Transfer, How long does it take a micro-deposit to show in the external bank account?, Micro Deposit, Micro-Deposit, Timeframe

How can the client edit or delete an internal/ external scheduled automatic transfer established through Quontic?

October 18, 2022
December 12, 2023
Alkami, Customer Experience, External Transfers, Standard Operating Procedures
Automatic Transfer, Cancel, Delete, Deleting an Automatic Transfer, Edit, External Automatic Transfer, External Transfer, Internal Automatic Transfer

Can a client withdraw their monthly interest from their Quontic Certificate of Deposit (CD)?

September 29, 2022
December 12, 2023
CDs, Customer Experience, External Transfers, Interest, Standard Operating Procedures
Accrued interest, ACH External Transfer, CD, CD interest earned, CDs, CDs Interest, External Transfer, Interest, Internal Transfer, monthly interest, Transfer, transfer interest

Is there a limit for External Transfers when initiated from the external bank?

September 22, 2022
December 12, 2023
Customer Experience, External Transfers, Standard Operating Procedures
ACH, ACH Transfer, external bank, External Transfer, external transfer limits, initiated from the external bank
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