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Can a dormant account be closed with a zero (0) balance?

November 17, 2022
January 26, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Dormant or Inactive Status
Dormant, Close account, Dormant Account, close dormant account, close dormant acct
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No.

-The dormant letter is still needed in order to process any type of maintenance on the account.