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Category: Mobile Check Deposit

What are the Check Field Requirements and Rules for Transaction Approval?

February 7, 2024
February 7, 2024
Customer Experience, Standard Operating Procedures, Customer Tools, Mobile App, SOPs - SVP Approved, Mobile Check Deposit
deposit, mobile deposit, check requirements, mobile deposit requirements, deposit requirements, Transaction approval, transaction approval rules, check front, endorsement, check endorsement, deposit endorsement

How to locate check availability in Horizon? – CX Procedure

January 9, 2024
January 9, 2024
Customer Experience, Standard Operating Procedures, Customer Tools, Mobile App, Mobile Check Deposit
check hold, mobile deposit, deposit hold, Check availability, Mobile Deposit availability

How to deposit a check through Quontic’s mobile check deposit? – Client Procedure (Mobile App)

January 3, 2024
January 3, 2024
Customer Experience, Standard Operating Procedures, Customer Tools, Mobile App, Mobile Check Deposit
check, mobile app, check deposit, Client Procedure, Mobile Check Deposit, App Check Deposit

Where can a check be found that was deposited prior to November 7, 2023?

December 12, 2023
December 14, 2023
Customer Experience, Standard Operating Procedures, Customer Tools, Mobile App, Mobile Check Deposit
mobile deposit, check deposit, November 7, Xpress Mobile Deposit, Xpress

What are the check statuses?

December 12, 2023
December 14, 2023
Customer Experience, Standard Operating Procedures, Customer Tools, Mobile App, Mobile Check Deposit
mobile deposit, declined check, check status, check statuses, approved check

What are the Mobile Deposit limits?

December 12, 2023
December 14, 2023
Customer Experience, Standard Operating Procedures, Customer Tools, Mobile App, Mobile Check Deposit
mobile deposit, mobile deposit limit, check deposit, monthly deposit limit

What is an External Transfer?

September 22, 2022
December 12, 2023
Customer Experience, Standard Operating Procedures, Zelle, Wires, External Transfers, Bill Pay, Mobile Check Deposit
zelle, wire transfer, Accounts, Bill pay, external transfers, ACH Transfer - initiated by External Bank, Mobile Check Deposit

What type of checks are not accepted through Quontic’s mobile deposit?

September 19, 2022
December 15, 2023
Customer Experience, Standard Operating Procedures, Customer Tools, Mobile App, Mobile Check Deposit
Checks, mobile deposit, Foreign, declined check, Third-party checks, not accepted, Saving Bond

What type of checks are acceptable through Quontic’s Mobile Deposit?

September 16, 2022
December 15, 2023
Customer Experience, Standard Operating Procedures, Customer Tools, Mobile App, Mobile Check Deposit
mobile deposit, Mobile Check Deposit, Accepted checks, acceptable, not acceptable

Can a client deposit a check that is greater than the daily limit?

September 16, 2022
December 18, 2023
Customer Experience, Standard Operating Procedures, Mobile App, Mobile Check Deposit
Checks, mobile deposit, limit increase, check deposit, $10000
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