Customer Experience

Standard Operating Procedures

SOPs - SVP Approved

Call Transfer Guide

Document Requests

Special Request

General Mortgage Qs

Contact Authentication

Move Money Options

Closed Account Requests

Account Maintenance

Dormant or Inactive Status

Demographic Change

External Transfers

Quality Assurance

Debit/ATM Cards

Provisional Credit/Debit

Debit/ATM Limit

Unusual Activity

Restrictions/Holds

Online Banking Portal

Mobile Check Deposit

Digital Bank Operations

Standard Operating Procedures

Bitcoin Checking

Interest-Bearing DDA/SAV

Tag: Domestic Wire

CX Wire Procedure Business Rules

May 23, 2023

May 30, 2023

Customer Experience, Standard Operating Procedures, Wires, SOPs - SVP Approved

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CX Wire Procedure SOP-SVP Approved

May 16, 2023

May 30, 2023

Customer Experience, Standard Operating Procedures, Wires, SOPs - SVP Approved

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When Will the Beneficiary Receive the Wire?

May 4, 2023

May 30, 2023

Customer Experience, Standard Operating Procedures, Wires

wire, wire transfer, international wire, Domestic Wire, Wire Beneficiary

When is the wire cut-off time?

May 4, 2023

May 30, 2023

Customer Experience, Money Market, Wires

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What is the Wire Transfer fee?

May 2, 2023

December 12, 2023

Customer Experience, Wires, External Transfers

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