Customer Experience

Standard Operating Procedures

SOPs - SVP Approved

Call Transfer Guide

Document Requests

Special Request

General Mortgage Qs

Contact Authentication

Move Money Options

Closed Account Requests

Account Maintenance

Dormant or Inactive Status

Demographic Change

External Transfers

Quality Assurance

Debit/ATM Cards

Provisional Credit/Debit

Debit/ATM Limit

Unusual Activity

Restrictions/Holds

Online Banking Portal

Mobile Check Deposit

Digital Bank Operations

Standard Operating Procedures

Bitcoin Checking

Interest-Bearing DDA/SAV

Tag: external account

How does a client intiate adding an external account manually to their Quontic account? Website or Quontic Mobile App

October 18, 2022

December 13, 2023

Customer Experience, Standard Operating Procedures, External Transfers

online banking, External Transfer, External Feature, mobile app, external account, microdeposit, ACH Transfer, adding an external account manually to their Quontic account?, Add External Account, New External Transfer account

How long does it take a micro-deposit to show in the external bank account?

October 18, 2022

December 11, 2023

Customer Experience, Standard Operating Procedures, External Transfers

External Transfer, external account, Timeframe, Micro-Deposit, Micro Deposit, 3 business days, How long does it take a micro-deposit to show in the external bank account?, external bank account, adding the external bank

What are the Quontic initiated ACH External Transfer Limits

September 22, 2022

December 12, 2023

Customer Experience, Standard Operating Procedures, External Transfers, Customer Tools, Online Banking Portal

Limits, external account, ACH External Transfer Limits, Quontic initated ACH External Transfer limits, standard retail package, External transfer limits cannot be raised.

Loading...