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Category: External Transfers

How can a client verify the micro-deposits for a newly added external account? Website or Quontic Mobile App

December 13, 2023
December 13, 2023
Customer Experience, Standard Operating Procedures, External Transfers, ACH
micro deposits, Verify Micro deposits, confirm micro deposits, Website or App, First and Second Micro – Deposits, Confirm Trial Deposits

How Can a Client view their ACH External transfer limits? Website & App

December 13, 2023
December 13, 2023
Customer Experience, Standard Operating Procedures, External Transfers, Mobile App, Online Banking Portal, ACH
online banking, Transfer, Move Money, mobile app, steps, Limits, Transfers, transfer limits, ACH External transfer limits?, Locate Transfer Limit, View Limits, move money limits

What are the options for new banking client to move money?

July 5, 2023
December 6, 2023
Customer Experience, Standard Operating Procedures, External Transfers, Web Admin, Customer Tools, Online Banking Portal, Business Rules
External Transfer, Transfer, Move Money, new banking client, first thirty days, move money methods, move money options

What is the Wire Transfer fee?

May 2, 2023
December 12, 2023
Customer Experience, Wires, External Transfers
wire, wire transfer, international wire, What is a wire transfer?, What is a wire?, Domestic Wire, Outgoing wire, Incoming WIre, Domestic outgoing wire, International outgoing wire, Wire Fee, Closeout Wire Fee

Is there a limit to the number of external accounts a Quontic banking client can add to their eligible Quontic Account for ACH External Transfers?

November 29, 2022
December 12, 2023
Customer Experience, Standard Operating Procedures, External Transfers
ACH External Transfer, number of External accounts, Limits of Accounts, Is there a limit to the number of external accounts a Quontic banking client can add to their eligible Quontic Account for ACH External Transfers?

How does a client intiate adding an external account manually to their Quontic account? Website or Quontic Mobile App

October 18, 2022
December 13, 2023
Customer Experience, Standard Operating Procedures, External Transfers
online banking, External Transfer, External Feature, mobile app, external account, microdeposit, ACH Transfer, adding an external account manually to their Quontic account?, Add External Account, New External Transfer account

How long does it take a micro-deposit to show in the external bank account?

October 18, 2022
December 11, 2023
Customer Experience, Standard Operating Procedures, External Transfers
External Transfer, external account, Timeframe, Micro-Deposit, Micro Deposit, 3 business days, How long does it take a micro-deposit to show in the external bank account?, external bank account, adding the external bank

How can the client edit or delete an internal/ external scheduled automatic transfer established through Quontic?

October 18, 2022
December 12, 2023
Customer Experience, Standard Operating Procedures, External Transfers, Alkami
External Transfer, Automatic Transfer, Deleting an Automatic Transfer, Cancel, Edit, Delete, Internal Automatic Transfer, External Automatic Transfer

Can a client withdraw their monthly interest from their Quontic Certificate of Deposit (CD)?

September 29, 2022
December 12, 2023
Customer Experience, Standard Operating Procedures, CDs, External Transfers, Interest
External Transfer, Transfer, CD, Interest, Internal Transfer, CD interest earned, CDs, Accrued interest, monthly interest, transfer interest, CDs Interest, ACH External Transfer

Is there a limit for External Transfers when initiated from the external bank?

September 22, 2022
December 12, 2023
Customer Experience, Standard Operating Procedures, External Transfers
External Transfer, external bank, ACH, external transfer limits, ACH Transfer, initiated from the external bank
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