Control Panel
Documentation
Log Out
Log In
Customer Experience
Product
Standard Operating Procedures
New Applicant
SOPs - SVP Approved
Call Transfer Guide
Document Requests
Special Request
Statements
Tax Forms
Mortgage
General Mortgage Qs
Online Banking
ACH
Payoffs
Escrow
PPP
Interest
Contact Authentication
Move Money Options
Existing Loan
Business Rules
Closed Account Requests
Involuntary
Voluntary
IRAs
Account Maintenance
Dormant or Inactive Status
Joint Owner
Beneficiary
Demographic Change
Complaints
Fee Waiver
Bill Pay
External Transfers
Quality Assurance
Disclosures
Wires
Zelle
Money Market
Pay Ring
PIN
Debit/ATM Cards
Provisional Credit/Debit
Disputes
Debit/ATM Limit
PIN
CDs
Fraud
Unusual Activity
Restrictions/Holds
Identity Theft
Customer Tools
Online Banking Portal
Mobile App
Mobile Check Deposit
Retention
CDs
MaxMyInterest
Digital Bank Operations
Standard Operating Procedures
Close Account
Bitcoin Checking
Interest-Bearing DDA/SAV
CD Closeout

Tag: Close account

Checking Account Closeout Request Business Rules

August 22, 2023
October 10, 2023
Customer Experience, Standard Operating Procedures, Closed Account Requests, Business Rules
Close account, Account closeout, Voluntary Account Closure, Involuntary Account Closure, Checking Account Closeout Request Business Rules, Account Closure Confirmation

Can a dormant account be closed with a zero (0) balance?

November 17, 2022
January 26, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Dormant or Inactive Status
Dormant, Close account, Dormant Account, close dormant account, close dormant acct

When will a Negative or Zero Balance Account be Closed by Quontic

September 29, 2022
September 29, 2022
Customer Experience, Standard Operating Procedures, Closed Account Requests, Involuntary
Close account, negative balance, overdrawn account, force close, involuntary close

Close Account – Funding Account # Provided Does NOT Match

September 27, 2022
September 27, 2022
Customer Experience, Standard Operating Procedures, Closed Account Requests, Voluntary
Close account, funding account doesn't match

Close Account – Zero Balance Template

September 27, 2022
October 25, 2022
Customer Experience, Standard Operating Procedures, Closed Account Requests, Voluntary
Close account, close account zero balance

Account Closure: Less than 90 days Over $301+ Template

September 27, 2022
October 25, 2022
Customer Experience, Standard Operating Procedures, Closed Account Requests, Voluntary
Close account, account closure, account close, less than 90 days, over $300, over $301, close acct request

Account Closure: Less than 90 days, less than $300 Template

September 27, 2022
September 27, 2022
Customer Experience, Standard Operating Procedures, Closed Account Requests, Voluntary
Close account, account close, less than 90 days, less than $300

How do I close my Account? R11? (Account Opened in Error/Duplicate Account)

September 14, 2022
September 15, 2022
Customer Experience, Standard Operating Procedures, Closed Account Requests, Account Maintenance
R11, Close account, Recall Funds
Loading...