Customer Experience

Standard Operating Procedures

Debit/ATM Cards

Provisional Credit/Debit

Debit/ATM Limit

Closed Account Requests

External Transfers

Account Maintenance

Demographic Change

Dormant or Inactive Status

Quality Assurance

Mobile Check Deposit

Online Banking Portal

Restrictions/Holds

Unusual Activity

General Mortgage Qs

Document Requests

Special Request

Call Transfer Guide

SOPs - SVP Approved

Contact Authentication

Move Money Options

Digital Bank Operations

Standard Operating Procedures

Interest-Bearing DDA/SAV

Bitcoin Checking

Tag: Accounts

What are the monthly maintenance fees for all accounts?

September 23, 2022

September 26, 2022

Account Maintenance, CDs, Customer Experience, IRAs, MaxMyInterest, Money Market, Standard Operating Procedures

Accounts, Fees, monthly, monthly maintenance fees

What is an External Transfer?

September 22, 2022

December 12, 2023

Bill Pay, Customer Experience, External Transfers, Mobile Check Deposit, Standard Operating Procedures, Wires, Zelle

Accounts, ACH Transfer - initiated by External Bank, Bill pay, external transfers, Mobile Check Deposit, wire transfer, zelle

Is Bitcoin Reward Checking Eligible for Checks?

September 13, 2022

September 14, 2022

Customer Experience, Standard Operating Procedures

Accounts, Check Orders, Checks, Eligibility, Ordering Checks

Which Account(s) are Eligible for Checks?

September 13, 2022

September 14, 2022

Customer Experience, Standard Operating Procedures

Accounts, Checks, Eligibility, Ordering Checks

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