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Tag: Check Order

What Banking Products Does Quontic Bank Offer? What Requirements or Restrictions Does Each Account Have?

September 15, 2022
September 15, 2022
Customer Experience, Standard Operating Procedures, CDs, Debit/ATM Cards, Pay Ring, Money Market
Joint owner, Check Order, mobile deposit, Minimum amount to open account, Account Requirement, Statement Cycles Dates, Monthly Fees, Balance Requirements, Bank Statement, Current Rate, Schedule of Fees, Interest Posting Date

What to Name a Check Order/Reorder HubSpot Ticket? Description?

September 14, 2022
September 14, 2022
Customer Experience, Standard Operating Procedures, Hubspot
hubspot, Ordering Checks, Checks, Check Order

Verification for check request customers by channel

September 14, 2022
September 15, 2022
Customer Experience, Standard Operating Procedures
verification, Ordering Checks, Checks, Check Order

What if a Client Emails Quontic and the Email Does Not Match what is in Horizon XE?

September 14, 2022
September 14, 2022
Customer Experience, Standard Operating Procedures, Horizon, Hubspot, Customer Tools, Online Banking Portal
hubspot, Checks, Check Order, Emails

Is a Written Form of Communication Required When Requesting Checks?

September 14, 2022
September 15, 2022
Customer Experience, Standard Operating Procedures
Ordering Checks, Checks, Check Order, Calls, Written Communication

What if a Client Requests Checks Over the Phone?

September 14, 2022
September 14, 2022
Customer Experience, Standard Operating Procedures
Ordering Checks, Checks, Check Order, Check Request

What Snippets to Include in Check Order/ReOrder HubSpot Tickets?

September 13, 2022
September 14, 2022
Customer Experience, Standard Operating Procedures, Hubspot
hubspot, Ordering Checks, Checks, Check Order, Tickets

What if a Check Order is in Progress and the Client Inquires a Second Time? Or Sends a Duplicate Request?

September 13, 2022
September 14, 2022
Customer Experience, Standard Operating Procedures, Web Admin
Ordering Checks, Checks, Check Order

Where do Clients Find the Form to Order Checks?

September 13, 2022
September 14, 2022
Customer Experience, Standard Operating Procedures, Customer Tools, Online Banking Portal
forms, Ordering Checks, Checks, Check Order, OLB

How to Determine if an Account is in ‘Good Standing’ Before Processing a Check Order/Reorder Request

September 13, 2022
September 14, 2022
Customer Experience, Standard Operating Procedures
Ordering Checks, Checks, Check Order, Account Standing
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