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Where do Clients Find the Form to Order Checks?

September 13, 2022
September 14, 2022
Customer Experience, Standard Operating Procedures, Customer Tools, Online Banking Portal
forms, Ordering Checks, Checks, Check Order, OLB
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The check order form is accessed through the online banking portal, not the mobile app.

  1. Self Service
  2. Secure Messaging
  3. Service Requests
  4. Reorder Checks
Self Service Tab > Secure Messaging
Secure Messaging > Service Requests
The client will select Reorder Checks even if it is their first order