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Verification for check request customers by channel

September 14, 2022
September 15, 2022
Customer Experience, Standard Operating Procedures
verification, Ordering Checks, Checks, Check Order
Edit Article
  • Phone – pick four (4)
    • Account number
    • Address
    • Social Security
    • DOB
    • Account Type
    • Date of last deposit
  • OLB
    • no requirements
  • Email
    • Email address in ticket must match in Horizon
      • Direct to Online Banking to send in request