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Can we see blocked activity pertaining to bill pay in the Customer Service Tool?

September 21, 2022
October 25, 2022
Customer Experience, Standard Operating Procedures, Zelle, Bill Pay, CST Customer Service Tool
Bill pay, CST, Customer Service Tool, Blocked Activity, transactions, bill pay transactions
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Yes. We can see:

  • The last 45 days
  • The last 60 days
  • The last 90 days