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What does the lockout indicator mean in the Customer Service Tool?

September 21, 2022
October 25, 2022
Customer Experience, Standard Operating Procedures, Zelle, Bill Pay, CST Customer Service Tool
CST, Customer Service Tool, Lockout Indicator, Lockout, BILL PAY ACCESS, ACCESS TO BILL PAY, BILLPAY
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  • NO = the customer has access to their bill pay
  • YES = the customer does not have access to their bill pay