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Category: Beneficiary

How to add a beneficiary (ESTATE/ TRUST/BUSINESS) to an account?

November 27, 2023
November 27, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Beneficiary
add a beneficiary, ESTATE/ TRUST/BUSINESS

How to remove a beneficiary from an account in Horizon XE?

September 23, 2022
November 29, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Beneficiary, Horizon, CST Customer Service Tool
Beneficiary, Horizon XE, remove beneficiary, remove

What is required to remove a beneficiary from an account?

September 23, 2022
November 28, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Beneficiary
Beneficiary, remove beneficiary, Delete, remove

What entites can be added as a beneficiary?

September 23, 2022
November 22, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Beneficiary
Beneficiary, Beneficaries, Estate, Business, Types of Beneficaries, Type of Beneficiary, entitiy, Entity

Can a beneficiary be a non-US citizen?

September 15, 2022
November 22, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Beneficiary
Beneficiary, us citizen, non us citizen

Is there documentation to provide a customer with to confirm the beneficiaries listed on their accounts?

September 12, 2022
November 27, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Beneficiary
Beneficiary, Verifying beneficiaries, Beneficiaries, documentation, Notification

Can a Joint Owner add a beneficiary to an account?

September 12, 2022
November 27, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Beneficiary
Joint account holders requesting to remove beneficiary

Is the approval of all account holders required for a request to add a beneficiary when there are multiple account holders?

September 12, 2022
November 27, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Beneficiary, Joint Owner
Joint owner, Beneficiary, Joint account requesting a beneficiary, Multiple Joint Signers, Approval

Can a joint owner be added as a Beneficiary?

September 12, 2022
November 27, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Beneficiary, Joint Owner
Beneficiary, Joint owner as beneficiary, ownership

What documentation is required from the beneficiary upon the passing of the account holder?

September 12, 2022
November 27, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Beneficiary
Beneficiary, documentation, death, Original Death Certificate, Sole Owner Passed, passing
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