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Tag: Phone number

How to change a phone number on an account? – CX Procedure

December 1, 2023
December 4, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Demographic Change
Demographic Change, Phone number, Unable to access Online Banking, Change Phone Number

What is required to change/add a phone number on an account? – CX Procedure

November 29, 2023
December 14, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Demographic Change
Phone number, Phone number change, Unable to access Online Banking, CX Procedure

How to change/update a phone number on an account? – Client Procedure OLB

November 28, 2023
December 4, 2023
Customer Experience, Standard Operating Procedures, Account Maintenance, Demographic Change
Demographic Change, Phone number, Phone number change, online banking access, Change Phone Number, Update Phone number

Incoming Foreign/Domestic Quontic Bank Information Needed

May 17, 2023
October 12, 2023
Customer Experience, Standard Operating Procedures, Wires
swift code, Phone number, Incoming WIre, Incoming Wire Request, Incoming Domestic Wire, Incoming International Wire, ABA/Routing Number, Routing Number, Address, Incoming Wire Address, Foreign Wire Request, Incoming Foreign Wire Request, Incoming Foreign WIre

What information is needed to set up Zelle?

September 16, 2022
September 20, 2022
Customer Experience, Standard Operating Procedures, Zelle, Customer Tools, Mobile App
zelle, Transfer, email, Receive, Request, Set up, Phone number, Quick pay
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