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Tag: mantl

How to help an Existing Customer with a Decline Application

June 23, 2023

June 23, 2023

Customer Experience, Mantl, New Applicant

mantl, declined application, Decline, Existing Customer, Identifying Information, Sync, Mantl Error Escalations

Which Declined Email Sent? (rejected applications)

October 4, 2022

December 9, 2022

Customer Experience, Standard Operating Procedures, New Applicant

application, mantl, declined application, denied application, decline letter, denied letter, declined, rejected application

Decline Email – Funding Fraud Rejected Status

October 4, 2022

October 17, 2022

Customer Experience, Standard Operating Procedures, New Applicant

application, mantl, decline email, decline application, declined due to funding, Telecheck, denied email, decline letter, declined

Mantl Overview with Mantl link

September 29, 2022

September 29, 2022

Customer Experience, Standard Operating Procedures, Mantl, New Applicant

mantl, mantl link, mantl overview

How is a new account funded in Mantl?

September 29, 2022

October 25, 2022

Customer Experience, Standard Operating Procedures, Mantl, New Applicant

funding, new account, mantl, manual funding, funding questions

How to look up a clients application on Mantl?

September 22, 2022

September 27, 2022

Customer Experience, Standard Operating Procedures, Mantl, MaxMyInterest, CST Customer Service Tool

Status, mantl, max my interest, quontic bank, applications

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