Online Banking (Client View) – Accounts Tab

September 23, 2022
September 28, 2022
  • Accounts > Detail will direct the client to a Transaction History and more details regarding the accounts
    • Client has access to
      • Transaction history
      • Available balance
      • Current balance
      • Transaction search
      • Print feature
      • Transfer link
      • Statements link

  • Click the Toggle Down Arrow by the account name to display all accounts
  • Client can click on an account and see details specific to that account
  • Available Balance display a message explaining that this balance reflects pending transactions

  • Click Search to open a menu where search criteria can be input, timeframe, type (debit/withdrawal), and transaction
  • A print icon is available to open the option to print the transaction and account details page

  • Show Account Summary will display the interest rate on the account, interest paid, current balance, and YTD information
    • Note: Interest is displayed, not the APY

  • Transfer will redirect the client to Transfer > Move Money

  • Documents will redirect client to Accounts > Documents
    • Accounts > Documnets
      • Selecting Documents from the Details page will direct here as well
    • Statements > View Statements to open a separate window for Statement Access
      • Statements available online for only 60 months
    • Delivery Settings
      • Allows client to select paper or electronic delivery
    • Primary email
      • displayed at the top of the page next to Portfolio
    • Select Update Email Addresses to access Self Administration > Personal Preferences
      • Client can add, delete, or edit email address and phone number
    • Accounts > Reports
      • Client can create reports showing deposits, withdrawals, or all transactions
      • Client can retrieve transaction history from Accounts > Details > Print
    • Accounts > Open New Account
      • Pop up will alert client they are leaving online banking.
      • Select continue to being the Open a New Account Process