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Once the Check Order/Reorder ticket is created – How is the Check Order/Reorder Processed?

September 13, 2022
September 14, 2022
Customer Experience, Standard Operating Procedures
Ordering Checks, Checks, Check Order, Pipeline, Status, DBO, CX
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DBO will process the request and order the checks on behalf of the client

CX Team will:

  1. Create the ticket per procedure
  2. Change the Pipeline – DBO General and Status – New so DBO can process the request