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Fraud

September 15, 2022
September 15, 2022
Customer Experience, Standard Operating Procedures, Fraud, Call Transfer Guide
call transfer guide fraud, fraud call
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The caller asks to speak to Fraud Department

Assist the caller, create a ticket or add notes to an existing ticket – depending upon the issue

Assign ticket to Fraud if a callback is needed with contact details and issue

Fraud Email: [email protected]