- Temporary Mobile Deposit Limit Increase
- The CX team will escalate the request to DBO – Mobile Deposit – New after the client has provided the following:
- An image of the check, front, and back
- Check does NOT need to be endorsed to be approved, but it must be endorsed with restrictive endorsement and Payee signature before depositing
- A color copy of a valid government-issued ID
- An image of the check, front, and back
- After the client has been informed of the approved limit increase, CX will place the ticket in DBO – Mobile Deposit – New
- The client will get an email notification when their deposit is received
- The CX team will escalate the request to DBO – Mobile Deposit – New after the client has provided the following:
Email template: Mobile Deposit Limit Increase Request
