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Do accounts disappear on a client’s OLB once an account is closed?

November 2, 2022
November 14, 2022
Customer Experience, Standard Operating Procedures, Customer Tools, Mobile App, Online Banking Portal
Closed account, Client View, Hide Account, Hide Account OLB, remove tile, hide tile, closed acct
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No, but they do have the option to hide it by:

  • Self-service
  • Account maintenance
  • Hide and show
  • Select hide or show