Dear (Contact First Name, Contact Last Name)
Thank you for speaking with me today. You are requesting a new <Debit/ATM> card for account ending in XXXX.
We need your written confirmation to complete your request. Upon receiving your written request, Quontic will order your new card.
Once the request has been completed, both your card and your new PIN will be shipped to the address on file.
We look forward to your immediate response.
Best Regards,
(CX Representative)