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Interest-Bearing DDA/SAV
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Customer Care Console-Unassigned

September 21, 2022
September 21, 2022
Customer Experience, Standard Operating Procedures, Web Admin
customer care console, Web Admin, CX Customer Care Console, CX Web Admin, CX Customer Care, Web Admin Requests, Web Admin Messages, Unassigned, Web Admin Unassigned
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  • Displays all the available request and message queues with new requests and messages
  • The number corresponding to each request/message queue signifies the number of new requests/messages
  • Total amount will display all opened messages or forms from the client

Unassigned Requests (article will be linked)

Unassigned Messages (article will be linked)