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Customer Care Console-Unassigned Messages

September 21, 2022
September 29, 2022
Customer Experience, Standard Operating Procedures, Web Admin
customer care console, Web Admin, Customer Care Console Messages, Unassigned Messages, GQ, Bill Payment Questions, Secure messaging, Secure Messaging Web Admin
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The client can send a secure message using one of the following message topics

  • General Questions
  • Bill Payment Questions

Topics NOT available for the client to use

  • Miscellaneous
  • Account Detail