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Customer Care Console-Administration
September 21, 2022
September 29, 2022
Customer Experience
,
Standard Operating Procedures
,
Web Admin
customer care console
,
Web Admin
,
Customer Care Console Administration
Edit Article
Create a new request/message queue
Do
NOT
click on this hyperlink
The digital banking team uses this to create new forms or messages
Message Search
By searching the client’s username, you will be able to see all the messages to and from the client
