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What are the requirements to enable the External Transfer for a Quontic Banking client

September 9, 2022
December 12, 2023
Customer Experience, Standard Operating Procedures, External Transfers, Restrictions/Holds
External Transfer, Move Money, Restricted, Non-Restricted, external transfer request
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  • The client needs to provide written communication or respond to the confirmation message sent by CX to enable the external transfer feature
  • One eligible account that is in good standing
    • Elgible Accounts to enable the external transfer feature
      • High Interest checking
      • Cash Reward Checking
      • Money Market Account
      • High Yield Savings
  • Client relationship must be longer than 30 business days
  • Account must not in a restricted status
  • Cut-off time to enable the external transfer feature is 6:00 PM EST Monday- Friday