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Can the client add an International phone number to their online banking?

October 21, 2022
October 24, 2022
Customer Experience, Standard Operating Procedures, Customer Tools, Mobile App, Online Banking Portal, Online Banking
Security Code, International Phone Number, Not receiving security code, Online banking issues, Security Code Issues, Domestic Phone Number
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Yes, the customer can add an international phone number to their online banking.

However, there must be a primary domestic (U.S.) phone number on file.

The login security code can only be received through a Domestic (U.S.) number.