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Can customer reapply for a declined application?

September 22, 2022
September 27, 2022
Customer Experience, Standard Operating Procedures, MaxMyInterest, New Applicant
declined application, chexsystems, re apply, freeze
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  1. YES- Must apply with the same email but alter the email address
    • The client can capitalize one letter
    • Must apply with the same information as the original application
  2. Customer can check ChexSystems to see if a freeze is placed and if there is a freeze placed by the client, they need to remove it to re-apply