Online Banking (Client View) Login

Step 1

Client will begin at the Quontic website

https://www.quontic.com or

Quontic.com

Login will be in the upper right corner of the page

Hover the mouse on Login

Click Online Banking or

Click on Login

Go directly to the Login Screen

For First Time User Registration/First Time User, See Online Banking First Time Enrollment

Step 2

At the Login Screen, the client will have four options

Enter username

Forgot your username

Reset your password?

First Time user?

The client will enter their username and select Continue

Step 3

Multifactor authentication required a one-time security code as an added security feature for the client

Client’s username will appear for the client to verify it has been typed correctly

Client will select Continue with Security Code or Enter different username

Client has the option to

Receive a phone call containing the access code

Receive the code by text message

My phone number is not listed: Client instructed to call CX team for assistance

The number one reason why the phone number is not listed is due to the username being incorrectly typed. After confirming identity, CX team will verify username with the client first, followed by the phone number in Horizon and Web Admin

Step 4

If Text Message is selected, select Locale and enter the Mobile Phone Number – with or without dashes

Client must input the mobile number that is on file with Quontic

Client will receive a text message with the code underlined

Step 5

Client will input the security code into the One-time security code box

Submit

If the client doesn’t receive the text message, it is most likely because the number input was not the number on file or the username was input incorrectly