What is required for a temporary mobile deposit limit increase?

Temporary Mobile Deposit Limit Increase

The CX team will escalate the request to DBO – Mobile Deposit – New after the client has provided the following:

An image of the check, front, and back

Check does NOT need to be endorsed to be approved, but it must be endorsed with restrictive endorsement and Payee signature before depositing

A color copy of a valid government-issued ID

After the client has been informed of the approved limit increase, CX will place the ticket in DBO – Mobile Deposit – New

The client will get an email notification when their deposit is received

Email template: Mobile Deposit Limit Increase Request