Home Loan Closing Confirmation

Step 1: Warm transfer to Andrea Hernandez x5874

Step 2: If no answer,

explain experiencing high call volume

take a message

the callback would be within 1 business day

Email closing@quonticbank.com

Include

contact information

loan/application number

or property address

Step 3: If insists on speaking to someone, URGENT

If insists on speaking to someone, advise we can send urgent message

No answer:

email ahernandez@quonticbank.com

Subject line: URGENT CALLER NAME

email contact details & issue