Can a client withdraw their monthly interest from their Quontic Certificate of Deposit (CD)?

Yes, the client can request the accrued interest to be transferred monthly to an external account via ACH External Transfer or an internal Quontic liquid account.

The accrued interest can only be transferred monthly – NO EXCEPTION

(Please note that the statement cycle can vary, and it is advisable to check the client’s transaction history in Horizon XE for specific details)

Transfer accrued interest to and External Bank Account

The Client must provide the following:

A written request or confirmation outling that they wish to have the monthly interest transferred to another account.

The most recent bank statement for the external bank account the accrued interest funds will be transferred to that displays the bank’s name, the client’s complete name, and the full account number.

Bank routing number – Include in Message if it is not visible on the bank statement.

Specficiation of the Account type the funds are being transferred to (Checking/Savings)

Color photo of valid government-issued ID

Transfer accrued interest to an Internal Quontic Account

The Client must provide the following:

A written request or confirmation outling that they wish to have the monthly interest transferred to internal account.

A color photo of valid government-issued ID

Last four digits of the account number

After the client provides the following information, please escalate the HubSpot Ticket to the DBO General Pipeline – New Status for completion.