What if a Client has Not Received their Pay Ring?

Sign in to Happy Banker

Click Ring Cards> Applications> Show: Change to Completed Orders

Search for the client by their account number or email address.

Click the Edit Symbol.

Details on the shipping will be provided

Verify with the client the shipping address matches the mailing address.

If it does match and the Ring says it was delivered:

Create a Hubspot ticket for DBO to close to Ring

Client will need to order a new Ring