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Category: Debit/ATM Cards

Is Apple Pay compatible with Quontic Debit Cards?

October 19, 2022
October 19, 2022
Customer Experience, Standard Operating Procedures, Debit/ATM Cards
Debit Card, Apple Pay, Apple Pay Issues

How to activate the Debit / ATM Card?

October 18, 2022
May 4, 2023
Customer Experience, Standard Operating Procedures, Debit/ATM Cards, Account Maintenance, PIN
Debit Card, dc, Debit Card Phone Number, Debit Card Activation, Debit Card Mailer, activate card, activate debit card

What is the phone number to change a debit card PIN?

October 14, 2022
April 19, 2023
Customer Experience, Standard Operating Procedures, Debit/ATM Cards, Account Maintenance
PIN change, Debit Card Pin Change, Phone Number for Pin Change, Debit Card Phone Number, Pin Change Phone Number

What is needed to put a travel notification on the client’s account/ debit card?

October 4, 2022
October 4, 2022
Customer Experience, Standard Operating Procedures, Debit/ATM Cards
Travel Notification, Travel, Notification, Debit Card Travel

When can a Debit Card limit be increased? What are Quontic’s rules?

October 3, 2022
October 3, 2022
Customer Experience, Standard Operating Procedures, Debit/ATM Cards
Debit Card, debit card limit increase, debit card limit, temporary limit increase

Can the Debit Card Purchase Limit be Increased?

October 3, 2022
October 3, 2022
Customer Experience, Standard Operating Procedures, Debit/ATM Cards
Debit Card, dc, limit increase

Can a Debit/ATM Card be Ordered with a Zero (0) Balance?

September 29, 2022
September 30, 2022
Customer Experience, Standard Operating Procedures, Debit/ATM Cards
debit card order, zero balance

Can the fee for expediting a debit card be waived?

September 27, 2022
September 28, 2022
Customer Experience, Standard Operating Procedures, Debit/ATM Cards, Complaints, Fee Waiver
Debit Card, fee, expediting, waive fee

How to Activate an ATM Card

September 27, 2022
May 3, 2023
Customer Experience, Standard Operating Procedures, Debit/ATM Cards, Account Maintenance, PIN

How does the CX Team track and document the client’s transaction dispute request?

September 23, 2022
September 26, 2022
Customer Experience, Standard Operating Procedures, CDs, Debit/ATM Cards, Money Market, Account Maintenance, Hubspot, MaxMyInterest, Disputes
Request, dispute, transaction dispute, document, track, CX Team, transaction dispute request
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