Loan – Cancel ACH Autopay, Change Autopay Draft Date, Update ACH Banking Information

Rules and Restrictions

An auto payment cannot be canceled two days before the draft date

Quontic Bank must be notified at least 2 business days prior to the cutoff time of 4:00 PM Eastern Standard Time

We must receive written confirmation of the request to cancel the auto payment

Use Email Template- Mortgage: Cancel ACH Payment, change ACH Draft Date, Change Banking payment Information in Request

If the Automatic Payment is not canceled or changed in time,the debit may still occur

Send an email from payments@quonticbank.com