Customer Care Console-Unassigned Requests

Add Beneficiary

Form to add an individual(s) or Trust as a beneficiary

Add Joint Owner

Form to add a joint owner(s)

Bitcoin Rewards Redemption

Form to redeem their bitcoin rewards

Change of Address

Form to change their physical or mailing address

Copies

Form to request copies of checks written out from their account

Debit Card Request

Form to request a new card

Failed/Pending Enrollment

The FIS system will automatically generate this form when the client’s enrollment has failed

Lost/Stolen Card

Form to request a new card when they have lost their card

Mail/Plastic Card Pin

Form to request a new pin

Reorder Checks

A check order directly from the client’s online banking portal

Forms that are no longer available

ATM/Debit Overdraft Coverage

BFFTW12

CD Purchase

CD Distribution

Debit Card

Gift Card

IRA/Distribution

New SubAccount

Overdraft Protection

Payroll Deduction

Quontic Ring

Reorder Deposit Books

Saving Bonds