Guidelines For Assisting The Physically Disabled

Guidelines

Likely will prefer live chat as an option, and some may utilize other technologies such as these:

TTY – Tele-Typewriter or Text Telephone (demo here: https://youtu.be/XZl0g-82g8g). Also called TDD (Telecommunication Device for the Deaf)

TRS – Telephone Relay Service. Be sure to speak to the Customer, not the relay agent

Offer to complete an application manually