Can Clients Order their Own Checks?
Yes, the customer can order checks either through the Deluxe portal or a third-party provider of their choice, but they will need our routing number (021473030). https://orderpoint.deluxe.com/personal-checks/welcome.htm To order checks through Quontic: Online Banking (not mobile app) Self Service Tab Secure Messaging Service Requests Reorder Checks
Which Account(s) are Eligible for Checks?
Cash Rewards Checking High-Interest Checking Money Market
When will the Client Receive their Check Order?
7-10 business days to arrive at the recipient’s address
What do I do with Legal Documents?
All legal documents are sent to [email protected].
How Much Does a Box of Checks Cost?
The first box of checks is free, and any further orders range from $30 and up.
When do statement cycles start?
All accounts but Bitcoin Statement cycle starts on the 11th of the month and ends on the 10th Bitcoin Checking Statement cycle begins on the 1st of the month and ends on the 30th or 31st just depending on each month
What Accounts can Statements be Provided?
Statements are provided for: High Yield Checking Cash Reward Checking Bitcoin Checking Money Market High Yield Savings We cannot provide a statement for CD accounts.
Can Clients Request Copies Checks?
Yes, any customer with a Cash Reward Checking, High Interest Checking, and Money Market account can request copies of the checks that have cleared the account
What Information is Required to Lookup a Check?
The Check Number The Date Range of the check The Amount of the check The Last Four digits of the Account the check is drawn off
What is Peer-to-peer?
Peer-to-peer, commonly known as P2P, allows customers to send funds to other individuals. Zelle, Venmo, Cash App, PayPal, and Apple Pay/Google Pay are the most well-known companies.