Outbound scripting

Example phrasing:

GREETING

Hello, this is _________ from Quontic, may I speak to _________?

Good morning/afternoon/evening, this is __________ from Quontic Bank, is ___________ available?

Hello, may I speak to _________?

DISCLOSURE

THIS MUST BE STATED: THIS CALL IS BEING RECORDED FOR QUALITY AND TRAINING PURPOSES

This is _______ calling from Quontic Bank, be advised that this call is being recorded from quality

Be advised that this call is being recorded for quality purposes,

This call is being recorded for quality and training purposes,

REASON FOR CALL

I am calling today about….

I am reaching out to you regarding…